Terms and Conditions

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Payment

Blooms Collection Inc. is pleased to offer the following payment options for your convenience:

• e-Transfer (*preferred)
• Cash (in-person at Blooms Collection Inc., in the exact amount due – address will be provided)
• Credit card payment (*additional fee may apply, at Blooms Collection.com)

An itemized invoice will be provided detailing all charges. A non-refundable reservation deposit of 50% of the total rental order is required to secure your rental items and date. The remaining balance, less the reservation deposit, must be paid prior to or no later than pick-up or delivery. Please note that e-Transfers must be received prior to pick-up or delivery.

Rental Period

The rental fee for Décor, Gatherings Packages, Reception Packages, Serve Ware, Signage, and Theme Party Packages is based on a two-day rental period. However, should you require an extension or adjustment to this rental period, Blooms Collection Inc. may be able to accommodate your request (additional fees may apply). Please note that the possession time of rental items before and/or after your event may be adjusted to accommodate item demand.

Delivery and Pick-Up

Delivery and/or pick-up of Décor, Gatherings Packages, Reception Packages, Serve Ware, Signage, and Theme Party Packages may be available upon request. However, please note that additional fees may apply. The drop-off and/or pick-up location must be within a reasonable distance from vehicle access and be easy to traverse. Please be aware that delivery does not include item setup and/or decoration, and pick-up does not include décor teardown or pack up. If there is a venue change, additional delivery and/or pick-up fees may apply. It is important to note that many venues do not allow items to be left onsite after an event for next-day pick-up, and Blooms Collection Inc. is unable to accommodate late-night pick-ups for any of our Backdrops, Décor, Gatherings Packages, Props, Reception Packages, Serve Ware, Signage, or Theme Party Packages.

Backdrops and Props

Please note that terms and conditions regarding Backdrops and Props, including rental time frame, may vary and can be confirmed upon rental inquiry.

Thank you for considering Blooms Collection Inc. for your rental needs. We look forward to providing you with exceptional service and beautiful décor for your special event.

Order Changes or Cancellations

At Blooms Collection Inc., we understand that circumstances can change leading up to an event. We will make every effort to accommodate modifications and additions to your rental order. However, please note that the reservation deposit is non-refundable, and any items being removed from the rental order within 14 days of the event will be charged at full rental rates. Added items are subject to availability, and an additional deposit may be required.

Once a reservation is made, the rental items are no longer available to other potential customers. As such, our collections are rented in set quantities, and we are unable to make reductions. If an event is canceled within 14 days of the event date, a cancellation fee may be charged in addition to forfeiting the rental order.

It is the responsibility of the Renter to determine any spatial issues associated with the use of larger rental items. If applicable, we expect the Renter to confirm that the rented items are permitted within their venue and to acquire any necessary permits related to rental item use.

Missing or Damaged Items

At Blooms Collection Inc., we take great care in ensuring that our rental items are of the highest quality and in excellent condition. We expect that while in possession of rental items, transport containers, and packaging, the Renter is responsible for them and will take care to ensure that all items are returned in the same condition in which they were rented out.

Please inspect your rental order upon pick up or delivery. If any items are missing or damaged, promptly inform us so that we may take appropriate action. If missing items are not located and returned to us within two days of notice, you will be charged for their replacement. In the event that we deem any rental items, transport containers, or packaging to be damaged and/or in unrentable condition, you will be charged for repair or replacement. We will email you an invoice detailing repair and/or replacement charges, with payment due within seven days.

While accidents may happen, please note that items are regularly in use and may show some signs of wear. Vintage or handmade items may also show slight imperfections.

We ask that the Renter exercise caution when using backdrops, backdrop stands, props, and sign stands, and that they are used at their own risk. Please be mindful of weather conditions when using wooden items outdoors, as they cannot get wet. The Renter is responsible for anchoring and/or weighing down items as needed.